Orthopedic & Trauma Service of Oklahoma
  • Home
  • Providers
  • Forms
  • FAQ
  • Contact Us
  • Fellowship

Here to HELP

Frequently asked questions

Appointments
  • What are your hours?
    • We are open 8 am – 5 pm, Monday through Friday.
  • I’ve been referred from the ER, how do I make an appointment?
    • Call 918-392-4547 and choose option 2.
  • No one answered, what do I do now? 
    • Leave a message. Messages are checked every hour, even when we are in clinic. We will call you back. 
Billing
  • How do I pay my bill?
    • Three options: Call “Billing” with a payment, pay through eStatements or your portal account or mail a check with your monthly paper statement.
  • I don’t want a paper bill, how do I stop this?
    • Call 918-392-4547, extension 200 and tell them to stop paper statements.
  • What kind of insurance do you take?
    • Most major medical plans including but not limited to: Medicare, SoonerCare, UHC, BCBS, Community Care, Aetna, Cigna, HealthChoice. The best way to know this is to check your insurance website or call the number on the back of your card.
  • I don’t have insurance, do you accept payment plans?
    • Yes! We are happy to work with you and we also offer Care Credit.
Patients
  • I have FMLA or disability paperwork, can you fill that out?
    • We have a 5-day turnaround.  FMLA is $25 per packet and other 1-page paperwork is $15.
  • My child has a cast on and got it wet, what do we do?
    • First, try to dry it on a very LOW setting with a hair dryer. Second, call your doctor – it may need to be changed ASAP to prevent skin breakdown.
CONTACT
phone:  918-392-4547
fax:  918-392-4555
address:  5110 S Yale, Suite 525 Tulsa, OK
The information you obtain at this site is not, nor is it intended to be, medical advice. You should consult a doctor or surgeon for individual advice regarding your own situation. Copyright © 2020 by Orthopedic & Trauma Service of Oklahoma, PC. All rights reserved. You may reproduce materials available at this site for your own personal use and for non-commercial distribution. All copies must include this copyright statement.
Website by Trigent Technology LLC
  • Home
  • Providers
  • Forms
  • FAQ
  • Contact Us
  • Fellowship